201308.08
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Baby Learning Apps are Misleading

The Campaign for a Commercial-Free Childhood has approached the Federal Trade Commission to go after the mobile app industry’s false advertising of learning apps for babies.  In particular, they are going after industry claims that dupe parents into thinking the apps are “educational” or “teach” rather than just entertaining.  The Campaign is focusing on Fisher-Price’s…

201307.19
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Robo-Dialed by Car Dealer or Others? Automated Calls Bothering You? Consumers are Protected.

Getting annoying calls, texts from car dealers or others?  The Hanson Law Firm can help. The Telephone Consumer Protection Act (TCPA) restricts marketing calls and text messages to cellphones and residential landlines by generally prohibiting communication using automated systems, artificial callers, or prerecorded voices unless the consumer gives “prior express consent.” The TCPA also specifies…

201307.16
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Consumer Victory: Richard Cordray Finally Confirmed As Consumer Financial Protection Bureau Director!

Huge win for consumers today.  After being blocked for two years, the Consumer Financial Protection Bureau (CFPB), has the Captain aboard ship!   The CFPB, by the way, was established by the 2010 law that overhauled federal financial regulatory powers following the Great Recession and was meant to be a flagship protection against further consumer abuse. …

201307.15
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San Diego Used Car Lemon Nightmare Caught on YouTube

This morning, a huge billboard adjacent to one of the largest Toyota dealerships in the country, located on a busy street in San Diego, went up with this image: http://www.usedcarnightmare.org/ Views of the YouTube video, embedded in this website, have taken off, and it’s now received over 525,000 views, and the numbers are rapidly rising….

201307.09
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Debt Collectors Fined by FTC

World’s Largest Debt Collection Operation Settles FTC Charges, Will Pay $3.2 Million Penalty Largest Civil Penalty Ever Obtained by the FTC Against a Third-party Debt Collector The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2…

201212.19
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Most Banks Limit Consumer Options

The Pew Center on the States released a report examining the 100 largest financial institutions’ dispute resolution clauses for checking accounts.  Of the account agreements reviewed, Pew found that 64 percent restricted dispute resolutions in one or more of the following ways: mandatory arbitration, class action bans, jury trial waivers, restrictions on damages, and shortened…