About a week ago I received an e-mail from Paypal entitled “Notice of Policy Updates.” Though the name doesn’t sound ominous, what the e-mail was really about is. The e-mail stated: “PayPal recently posted a new Policy Update which includes changes to the PayPal User Agreement. The update to the User Agreement is effective November…

The National Consumer Law Center (NCLC) is a nonprofit advocacy organization that works tirelessly for a fair marketplace. In support of its mission to support consumers, NCLC offers many brochures on its website designed to educate consumers on critical issues. Below is a partial list of their consumer education brochures that can all be downloaded…

The Consumer Federation of America (CFA) recently released a survey indicating that the non-driving factors used in setting auto insurance prices, such as level of education, occupation, and lack of previous insurance, are considered unfair by consumers. A CFA analysis found that these factors are used by most major insurers and can increase premiums by…

This week the Consumer Financial Protection Bureau (“CFPB”) released the results of a study, which revealed that one out of five consumers are likely to receive a meaningfully different credit score than a lender would receive. The CFPB analyzed credits scores from 200,000 credit files from each of the three major credit reporting agencies: TransUnion,…