Our lemon law clients, most of whom have suffered mightily at the hands of car makers that can’t fix but won’t buy back their cars, often ask “what about all the hassle of not having my vehicle, what about the stress of repeated life-threatening engine failures”? These are good and fair questions. Unfortunately, the case…
The news is coming out of a new scam by Wells Fargo: secretly placing insurance on your vehicle and charging you for it. In many cases, the consumer’s vehicle even get repossessed by Wells Fargo when these secret charges go unpaid! Check your bank statements everyone, if you have a car loan or lease through…
NHTSA is investigating, and several police and sheriff departments across the country have complained about, exhaust leaks in the Ford Explorer. CO2 monitors have been installed by some of these departments and others claim officers have been getting sick or even passed out. Dramatic video shows a Ford Explorer police SUV crashing. If you…
The New York Times reports: A new lawsuit alleges Ford, Nissan, Honda and Toyota knew of potential dangers with the explosive devices used in the Takata Airbags, but pressured Takata to make them as a cost-saving measure or because Takata was the only volume seller.
Ford continues to deny that sucking exhaust into the passenger cabin is a “safety issue”! Amazing! Check out this CBS news report of a police officer who passed out and crashed his Explorer due tot the problem. (http://www.cbsnews.com/news/ford-explorer-lawsuits-exhaust-leak-carbon-monoxide/) This is a serious defect, and owners who have experienced the smell of exhaust fumes — sometimes…
We’d like to share some thoughts about a pioneer and icon of consumer rights, Clarence Ditlow of the Center for Auto Safety, written by another fantastic consumer warrior, Rosemary Shahan of Consumers for Automobile Reliability and Safety : “Tonight, Clarence’s colleagues, friends, and family are gathered together in Washington, DC to honor and remember Clarence…
The FTC has amended its Used Car Rule, 16 CFR 455. The Rule requires dealers to “affix” a sticker on used cars for sale, disclosing whether a warranty comes with the vehicle. The FTC changes to the Used Car Rule go into effect January 27, 2017, but dealers can use their existing supply of sticker…
One day after the Environmental Protection Agency’s announcement that Fiat Chrysler installed software allowing vehicles to produce excessive nitrogen oxide emissions, lawsuits to protect consumer rights have begun. The EPA announcied that Fiat Chrysler Automobiles NV and FCA US LLC failed to disclose engine management software in 2014, 2015 and 2016 Jeep Grand Cherokees and…
The Federal Trade Commission is now doubling down on their terrible position that dealers should be allowed to advertise that CPO (“Certified”) cars are “safe,” “have been repaired for safety issues,” and “have been subject to a rigorous inspection” WITHOUT actually getting safety recall repairs done, if they merely add a blanket disclaimer that the…
Plaintiffs in a 2014 federal case allege that new 2010-2014 Fusion or 2012-2014 Focus vehicles’ Electronic Power Assisted Steering (EPAS) system has a “systematic defect” that “renders the system prone to sudden and premature failure during ordinary and foreseeable driving situations.” The plaintiffs claim that the vehicles are defective because the EPAS systems contain unreliable…
