Today starts The Consumer’s Friend Blog’s review of the key cases in California Lemon Law. The first up is Krotin v. Porsche Cars of North America, 38 Cal.App.4th 294 (1995). This is a very important case for consumers. It tells us that the manufacturer (who warranted the vehicle) has an affirmative duty to buyback its…
A new California Assembly bill, AB1690, would add “consumer protection” to existing state law that makes a person’s immigration status “irrelevant to the issue of liability, and in proceedings or discovery” in labor, employment, civil rights and housing cases. A good article in the Daily Journal points out that this is really a clarification of…
Welcome to National Consumer Protection Week! Let’s use this week to talk about what is happening to consumers in the U.S. as we speak. For National Consumer Protection Week 2017, the FTC will take part in a Facebook Live chat with USA.gov on Tuesday, March 7th at 11:30 a.m Pacific time. The Facebook Live chat will…
The New York Times reports: A new lawsuit alleges Ford, Nissan, Honda and Toyota knew of potential dangers with the explosive devices used in the Takata Airbags, but pressured Takata to make them as a cost-saving measure or because Takata was the only volume seller.
From theConsumerist: (https://consumerist.com/2017/03/01/wells-fargo-tries-fails-to-explain-why-customers-shouldnt-be-allowed-to-sue-over-fake-accounts/?utm_source=twitter&utm_medium=socialflow ) Wells Fargo tries, fails to explain why customers shouldn’t be allowed to sue over fake accounts Wells Fargo has admitted that thousands of its employees opened fake, unauthorized accounts in customers’ names, but the bank is doing everything it can to prevent these wronged customers from having their day in court….
Dodge has issued an extended warranty on the Dodge Dart clutch. We are interested to hear consumer reports on how long the new parts are lasting. We have reports of repeat failures even after the new, suggested repairs are done.
Gift cards are a boon to retailers. Studies suggest anywhere from 6 to 10 percent of all gift cards NEVER get redeemed! If you have Christmas gift cards hanging around, make sure to use them. And make sure you know your rights in California about how to redeem them for cash and expiration restrictions. The…
Ever have a frustrating experience trying to get a business to fix a problem with their product or service? A car that they can’t fix? A hotel room that was not what was promised? Bad food or service? A friend passed a great Wall Street Journal article on to me (from Nov. 19, 2016). The…
Is your car a lemon? Are you considering going to the manufacturer’s (Ford, Toyota, GM, FCA, etc.) paid arbitration provider BBB Auto Line? Think again. Here are some HUGE problems: 1) if the arbitrator says your car is not a lemon, and you then have to go to Court to get the repurchase you deserve,…
We’d like to share some thoughts about a pioneer and icon of consumer rights, Clarence Ditlow of the Center for Auto Safety, written by another fantastic consumer warrior, Rosemary Shahan of Consumers for Automobile Reliability and Safety : “Tonight, Clarence’s colleagues, friends, and family are gathered together in Washington, DC to honor and remember Clarence…
