201505.19
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Government Probes Chrysler Lemon Recalls

The National Highway Traffic Safety Administration (NHTSA) ordered Fiat Chrysler Automobiles U.S. LLC to turn over extensive information on 20 of its vehicle recalls to it on Monday after regulators expressed concern that the automaker has failed to adequately remedy safety defects. The 20 recall campaigns in question involve a wide range of defects, including…

201505.05
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US Bill to Stop Rentals of Defective or Recalled Cars

Federal legislation was introduced Friday in both the Senate and the House of Representatives toprevent companies from renting defective or recalled motor vehicles that have not been repaired, proposals the sponsors say would hold rental companies to the same standard as auto dealers. The Senate bill, which has been proposed in each of the past…

201503.20
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Illegal for Automaker to Tell You Your Warranty is Void Unless You Use Their Repair Facilities

Recent FTC actions confirm for consumers that your warranty is NOT void simply because you don’t use expensive dealer repair shops or use your own DIY skills In fact, the FTC reports, BMW of North America LLC has agreed to change its policies to settle Federal Trade Commission charges that the automaker’s Mini division violates…

201503.11
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True or False, TrueCar? Dealers sue True Car, Consumer’s Friend Wants Stories!

Is this true, or are dealers suing because it is? Online car buying site TrueCar Inc. was jus sued for $250 million Monday in New York federal court by 117 automotive dealerships, claiming the company misleads consumers into believing it can streamline the process of purchasing a car, which the dealerships say hurts their sales….