Car Dealer Scam: Good Carfax, Damaged Car

Dealerships across California now regularly use Carfax reports to convince customers that the car they are buying has a clean bill of health. However, The Consumer’s Friend has had numerous reports of good Carfax reports on cars that are anything but good cars, including cars with major accident damage, frame damage, major repaints, junkyard parts, and faulty repairs, to name a few. The dealerships, who buy and sell hundreds of cars a year and have expert eyes, likely know or suspect such cars have problems, but use the Carfax reports to dupe consumers into complacency, to raise the price of the car, and to “close the deal.” A recent news report out of Georgia (see the link below) confirms the problem we have seen for years.