Good Popular Mechanics article at (http://www.popularmechanics.com/cars/news/fuel-economy/confessions-of-a-car-dealership-service-manager-6311261). Service manager notes consumer ripoffs for “shop supplies” charges and part mark ups. Also notes to never buy “generic” service contracts / extended warranties — meaning those not backed by the vehicle manufacturer (Toyota / Ford, e.g.).
The U.S. Environmental Protection Agency on Wednesday ordered BMW AG to lower fuel economy estimates for four 2014 BMW Mini Cooper vehicle models to ensure consumers are given accurate fuel economy values.
Papa John’s International Inc. on Monday dropped its Sixth Circuit appeal of a decision freeing a pair of American International Group Inc. affiliates from paying defense costs in two class actions accusing the pizza giant of spamming consumers with text messages.
Mercedes-Benz USA LLC told a California federal judge on Monday that consumers’ supposed reliance on its “reputation” can’t be used to pursue claims that it allegedly failed to fix leaks present in Sprinter model van air-conditioning units, asking that the class action be tossed.
A California jury has walloped Toyota Motor Corp. with a $12.5 million verdict, finding a defectively designed lap seat belt caused a passenger riding in a sport utility vehicle that crashed into a tree in a drunk driving accident to become a paraplegic.
The Telephone Consumer Protection Act can help! The FCC just revised the TCPA to help consumers fight back by getting between $500 to $1500 per violation! Now telemarketers will have receive express written consent from consumers before making calls or sending texts. Because there are no exceptions to the new consent requirement for prior business…
Dealers “markup” financing that they arrange for your vehicle purchase. The Dealer and the Finance Company then share the additional profits! Recently, Ally Financial agreed to pay a huge settlement for giving dealers this ability, and thereby allowing them to discriminate against minorities by charging them more! This violates the Equal Credit Opportunities Act. Automotive…
Just this year a class action settled that was brought against Capital One for financing GAP contracts that, in the fine print, did not actually agree to pay off the full GAP! These phony GAP agreements were written by Beacon Industries. The Consumer’s Friend is looking for victims of this scheme in California. Let us…
Nearly a million Ford Motor Co. vehicles are being investigated over potential problems with their electronic power steering systems that some drivers say made them lose control of their vehicles, the National Highway Traffic Safety Administration said Monday
Suzuki Motor of America Inc. was slapped with a putative class action in Oklahoma federal court on Wednesday, alleging that the automaker concealed from consumers a defect in certain General Motors LLC-manufactured Forenza and Reno compact cars that can cause the running lights to overheat and cause a fire.
