If you convince the manufacturer to buy back (or repurchase) your vehicle pursuant to the California Lemon Law, there is a specific formula that the manufacturer must follow when it computes the amount of money that they must return to you. We have found consumers without their own lawyer, get far less and have offsets…
Their are reports that Capitol One is using robodialers. The calls were from the company’s credit card division. During each of the calls consumers received and answered, they told the bank they had the wrong number and asked them to stop calling. However, the calls did not stop. Based on the frequency and nature of…
A class action suit filed in January on behalf of proposed classes of Michigan and California car buyers, claims the placement of the filter in certain GM diesel trucks is too far from the engine. The suit claims the filter placement requires the use of additional heat, causes unnecessary regenerations, reduces fuel range and economy,…
Watchout for Arbitration Clauses Consumers! The CFPB has found these clauses everywhere the consumer buys virtually any good or service with a contract. The CFPB has found no evidence to support the business-lobby’s claim that arbitration keeps costs down. Instead, the CFPB has found that they block consumers from effective means to fight rip-offs by,…
Equifax, Experian, and TransUnion will soon stop reporting debts that did not arise from a contract or agreement with the consumer being reported, such as tickets or fines. Also, they won’t start reporting medical debts until after a 180 day waiting period, they will also remove reported medical debts being paid by insurance companies. This…
The Attorney General of New York has reached a $14 million settlement with three car dealerships and plans to sue several others in a crackdown on the sale of unlawful credit repair services and other after-sale items that impose hidden or illegal fees on car buyers. The deal with jointly-owned New York City-area dealers, Paragon…
The FCC voted on Thursday to expand the scope of the Telephone Consumer Protection Act to crack down on robocalls from telemarketers. The agency has indicated that under the rule, companies are barred from telemarketing with “autodialers,” or any type of device with the potential to dial or sequence random numbers, must honor a customer’s…
The CFPB (Consumer Financial Protection Bureau) has filed suit against an automobile lender in Ohio for allegedly trying to collect on debts of military service members by threatening to inform their superiors that they violated the Uniform Code of Military Justice. Security National Automotive Acceptance Company’s alleged practices of telling customers they violated the UCMJ,…
Equifax Information Services LLC, Experian Information Solutions Inc. and TransUnion LLC have agreed to pay $6 million to 31 states to resolve an investigation into customer disputes over errors in their credit reports, fraud and identity theft, the states announced Wednesday. The Ohio Attorney General’s office led the investigation starting in 2012, which looked into…
Takata Corp. has formally declared many of its air bags defective as part of a consent order with the U.S. Department of Transportation. The order also expands a recall of the products to 34 million vehicles — the largest ever. Alongside the order signed Monday, Takata submitted four defect reports that double the size of…
