201711.15
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Landmark Study and Call to Legislative Action: Car Dealership Add-Ons Hurt Consumers

The National Consumer Law Center has issued an important study on the high costs and discriminatory practices of car dealerships. The NCLC is calling for legislative actions to protect the consumer public.  (NCLC Publication, October 2017: “Auto Add-Ons Add Up:  How Dealer Discretion Drives Excessive, Arbitrary and Discriminatory Pricing.”) The Car Dealership Industry claims the…

201709.29
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Hot Topic: Buying Used Cars with Safety Recalls: Carmax and other Franchise Certified Pre-Owned Problems

AAA has come out with a warning for buyers of Certified Pre-Owned vehicles:  Buyers Beware!  Go to NHTSA.gov/recalls to find out if your CPO is recalled for a safety defect.  The manufacturer’s and dealers MAY NOT TELL YOU, and they may even be knowingly advertising recalled vehicles as CPOs!  Check out Peter Bohr’s expose in…

201709.04
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Car Dealers Can’t Use Immigration Status to Deny Equal Protection under California Consumer Protection Laws

Effective January 1, 2018, sleazy car dealers and other bad actor businesses can no longer attack consumers based on their immigration status as a defense to consumer rip-offs or consumer abuse by their business. AB 1690 was just signed in to law by Govenor Brown. The impetus for the bill was a case where a…

201708.08
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California Lemon Law Guide: Does California’s Lemon Law Apply to My Out of State Purchase — California State Electronics Assn v. Zeos

If you are a consumer with a lemon vehicle, one of the first questions to ask is “What laws protect me?”  Many consumers in California lived out of state previously and may have purchased their vehicle somewhere else.  Does California’s Lemon Law protect them?  Unless you are active duty military (as explained below), it depends…

201703.09
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Consumer Protection Legislation: Consumer’s Immigration Status Can Not be Used as a Shield by Car Dealers for Dealer Fraud

A new California Assembly bill, AB1690, would add “consumer protection” to existing state law that makes a person’s immigration status “irrelevant to the issue of liability, and in proceedings or discovery” in labor, employment, civil rights and housing cases. A good article in the Daily Journal points out that this is really a clarification of…

201701.12
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Certified (CPO) safety battle is on! Help stop car dealer fraud and protest the FTC’s consent decree!

The Federal Trade Commission is now doubling down on their terrible position that dealers should be allowed to advertise that CPO (“Certified”) cars are “safe,” “have been repaired for safety issues,” and “have been subject to a rigorous inspection” WITHOUT actually getting safety recall repairs done, if they merely add a blanket disclaimer that the…

201610.25
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How Consumer-Advocate Ralph Nader Pre-Saged the 2016 Election, Notes from Renting “The Unreasonable Man” on Amazon

Ralph Nader was ahead of his time. Way ahead. He saw it coming: the growing discontent of what has come to be known as the “99 percent.”  Bernie Sanders and the Trump phenomena appear almost to arise from the silent ether, all until one hears (or remembers) the clarion call Ralph Nader trumpeted forever ago…