Finally, consumers have a friend in government that will stop big business from destroying consumer rights that took decades to build in California — access to the Courts, and the ability to band together to stop being bilked. The Consumer Financial Protection Bureau 2015 Arbitration Study, released yesterday in conjunction with a speech by CFPB…
The telemarketing, debt collection and banking industries want the Federal Communications Commission (FCC) to allow “wrong party” robocalls to cell phones, which will subject consumers to intrusive calls and texts if the caller obtains a number previously owned by someone else or if a debt collector associates a number with the wrong person. More than…
Car manufacturers are revealing, in front of Congress, that your car may be hacked — and have the control of the car taken away or personnel data stolen! As many as 50 mini-computers may run your car, and many include wireless entry points. Nevertheless, most manufacturers are reporting they can’t track or even tell there…
The FTC is studying proposals to improve the Buyer’s Guide that, by law, has to be posted on all used vehicles at the time of sale. The changes are meant to clarify that “As-Is” sales do not protect dealers from fraud, and to help consumers get access to the many types of vehicle history reports…
A starter interrupter allows a creditor to disable the engine’s starter motor remotely, preventing anyone from driving the car. Starter interrupters can either be manually triggered once a borrower falls behind on his or her loan payments, or they can be activated through a program that tracks the borrower’s payments and automatically disables the car…
The Telephone Consumer Protection Act can help! The FCC just revised the TCPA to help consumers fight back by getting between $500 to $1500 per violation! Now telemarketers will have receive express written consent from consumers before making calls or sending texts. Because there are no exceptions to the new consent requirement for prior business…
Millions of vehicles are being recalled, after GM has admitted putting profit over the safety of their known defective ignition switches. Covered vehicles include Chevy Malibu, Malibu Maxx, Cobalts, and Saturn Auras. Also included are some HHRs and Pontiac G6 sedans. If you have any Lemon Law or Injuries or Loss of Property due to…
The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) today announced its plans to require automakers and motorcycle manufacturers to provide consumers with a free online tool that will enable them to search recall information by Vehicle Identification Number (VIN) starting next year. Many manufacturers already do this, but some don’t — like…
Getting annoying calls, texts from car dealers or others? The Hanson Law Firm can help. The Telephone Consumer Protection Act (TCPA) restricts marketing calls and text messages to cellphones and residential landlines by generally prohibiting communication using automated systems, artificial callers, or prerecorded voices unless the consumer gives “prior express consent.” The TCPA also specifies…
Huge win for consumers today. After being blocked for two years, the Consumer Financial Protection Bureau (CFPB), has the Captain aboard ship! The CFPB, by the way, was established by the 2010 law that overhauled federal financial regulatory powers following the Great Recession and was meant to be a flagship protection against further consumer abuse. …
