The National Highway Traffic Safety Administration assessed Fiat Chrysler Automobiles US LLC a $105 million civil penalty over the weekend for failing to complete 23 recalls covering more than 11 million vehicles. This is the largest fine ever levied by NHTSA. In a consent order released Sunday, Chrysler admitted to violating federal rules requiring timely…
The Consumer’s Friend has received information that the sunroofs of several Volvo models from as early as 2003 don’t drain properly, causing water to leak inside and damage the vehicles’ interiors. For a free lemon-law lawyer consultation, call 858.451.0291.
Hundreds of Lemon Law cases pending, and Ford has decided to extend the warranty on the dubious Focus and Fiesta transmission. Customers complain about a harsh shift or the basic handling of the transmission on the Focus or Fiesta vehicles. A recent letter announced that Ford had extended the warranty to seven (7) years or…
If you convince the manufacturer to buy back (or repurchase) your vehicle pursuant to the California Lemon Law, there is a specific formula that the manufacturer must follow when it computes the amount of money that they must return to you. We have found consumers without their own lawyer, get far less and have offsets…
Their are reports that Capitol One is using robodialers. The calls were from the company’s credit card division. During each of the calls consumers received and answered, they told the bank they had the wrong number and asked them to stop calling. However, the calls did not stop. Based on the frequency and nature of…
A class action suit filed in January on behalf of proposed classes of Michigan and California car buyers, claims the placement of the filter in certain GM diesel trucks is too far from the engine. The suit claims the filter placement requires the use of additional heat, causes unnecessary regenerations, reduces fuel range and economy,…
Watchout for Arbitration Clauses Consumers! The CFPB has found these clauses everywhere the consumer buys virtually any good or service with a contract. The CFPB has found no evidence to support the business-lobby’s claim that arbitration keeps costs down. Instead, the CFPB has found that they block consumers from effective means to fight rip-offs by,…
Equifax, Experian, and TransUnion will soon stop reporting debts that did not arise from a contract or agreement with the consumer being reported, such as tickets or fines. Also, they won’t start reporting medical debts until after a 180 day waiting period, they will also remove reported medical debts being paid by insurance companies. This…
The Attorney General of New York has reached a $14 million settlement with three car dealerships and plans to sue several others in a crackdown on the sale of unlawful credit repair services and other after-sale items that impose hidden or illegal fees on car buyers. The deal with jointly-owned New York City-area dealers, Paragon…
The FCC voted on Thursday to expand the scope of the Telephone Consumer Protection Act to crack down on robocalls from telemarketers. The agency has indicated that under the rule, companies are barred from telemarketing with “autodialers,” or any type of device with the potential to dial or sequence random numbers, must honor a customer’s…
