Recent FTC actions confirm for consumers that your warranty is NOT void simply because you don’t use expensive dealer repair shops or use your own DIY skills In fact, the FTC reports, BMW of North America LLC has agreed to change its policies to settle Federal Trade Commission charges that the automaker’s Mini division violates…
The Consumer’s Friend has learned of a lemon law epidemic: Some Chrysler vehicles are equipped with a defective Totally Integrated Power Module, or TIPM. The defective TIPM can cause problems starting the vehicle and stalling. In addition, the TIPM can prevent the fuel pump from shutting off properly, cause headlights and taillights to shut off,…
The case is Melton et al. v. General Motors LLC et al., case number 14A1197-4, in the Georgia Court of Cobb County. GM on Friday settled its dispute with parents of the Georgia woman whose death in an alleged ignition switch-related crash led to key discoveries that exposed the scope of the deadly defect, resolving…
Kia Motors America Inc. is recalling approximately 209,000 Soul and Soul electric vehicles because a portion of the cars’ accelerator pedal has the potential to bend and fracture if the driver applies excessive force, according to recently filed documents with the National Highway Traffic Safety Administration. The agency acknowledged the recall in a Wednesday letter…
Finally, consumers have a friend in government that will stop big business from destroying consumer rights that took decades to build in California — access to the Courts, and the ability to band together to stop being bilked. The Consumer Financial Protection Bureau 2015 Arbitration Study, released yesterday in conjunction with a speech by CFPB…
Is this true, or are dealers suing because it is? Online car buying site TrueCar Inc. was jus sued for $250 million Monday in New York federal court by 117 automotive dealerships, claiming the company misleads consumers into believing it can streamline the process of purchasing a car, which the dealerships say hurts their sales….
More than 46 million cars and trucks on the road — about one-fifth of the total — were recalled because of safety defects! Last year, about 5 million of those were sold to new owners. Some recalls were for serious safety issues: leaky brake lines, shrapnel launching air bags! What to do? First get the…
The National Highway Traffic Safety Administration has ratcheted up its investigation of doors popping open or failing to stay latched on certain Ford Fiesta models following hundreds of reports of car doors opening inadvertently, often while the car was in motion. The agency upgraded its preliminary investigation, launched in September of last year, of doors…
The telemarketing, debt collection and banking industries want the Federal Communications Commission (FCC) to allow “wrong party” robocalls to cell phones, which will subject consumers to intrusive calls and texts if the caller obtains a number previously owned by someone else or if a debt collector associates a number with the wrong person. More than…
62.9 million vehicles were recalled in 2014, involving more than 800 recall campaigns. There were 22 million in 2013. 2014 more than doubled NHTSAs previous record of 30.8 million in 2004, the National Highway Traffic Safety Administration said Thursday. General Motors Co announced the recall of nearly 27 million vehicles for more than 60 defects….
